The old People's Court with Judge Wapner featured commentator Doug Llewelyn coining a phrase that became iconic in American legal culture: "If you're involved in a dispute such as this with another party and you just can't seem to work it out, don't take the law into your own hands - you take 'em to court."
See video below at :30:
When an African-American man sued Airbnb over racial discrimination, he discovered that he can't "take 'em to court." His Airbnb account contract included an enforceable mandatory arbitration clause. So instead of presenting his evidence to an impartial, competent judge or jury, he will have the opportunity to present his case to non-judicial decision-maker who makes a living out of deciding cases for Airbnb and similar parties. Could such a decision-maker likely have some innate partiality toward a business or industry that provides his/her livelihood?
What do you think?